What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. All Orders placed by 12 P.M. P.S.T will ship the same day. All Orders placed after 12 P.M. P.S.T will ship the next day. Average shipping times are 3-15 days.
Tracking numbers when applicable will be updated after your order has been SHIPPED. If you don't have a tracking number after 3 business please email us at allthingsnailsupply@gmail.com.

I am not in love with my order, can it be returned? What if there is an issue?
All Sales Are Final. If product arrives damaged or defective we will do our best to make it right, You must ship it back at your own expense, once we have received the product we will contact you. Please Include name and order number and contact info when contacting us.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at allthingsnailsupply@gmail.com, If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship throughout the U.S. from different fulfillment centers based on your location. The average shipping time is 3-15 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you in any ay we can. Please send us an email to allthingsnailsupply@gmail.com, and we will be happy to assist you promptly.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly.